Thursday, August 18, 2005

Do you carry Ideal Cuts?

Dear Rachel,
Thank you for your interest in Yehuda Clarity Enhanced Diamonds.
We carry Ideal, Premium, Excellent Ideal, Tolkowsky Ideal Cuts in Round Brilliants.
If you need additional information please let me know.


Thank You,
Maria

Monday, August 15, 2005

Are Yehuda Clarity Enhanced Diamonds Certified?

Dear Samantha,
Thank you for your interest in Yehuda Clarity Enhanced Diamonds.
Yehuda Clarity Enhanced Diamonds are certified by EGL- European Gemological Laboratory and by GGL- Global Gemological Laboratory. They certify Yehuda Clarity Enhanced Diamonds from 0.48ct to 15.00+ct, in all the colors,clarity and shapes.
If you want additional information please let me know.

Thank you,
Maria

What diamond shapes do you carry?

Dear Timothy,

First thank you for your interest in Yehuda Clarity Enhanced Diamonds.
The diamond shapes that we carry are Round Brilliant, Princess Cut, Emerald Cut, Radiant, Heart, Oval, Pear Shape, Asher Cut, Cushion Cut, and Marquise.
If you have any additional questions please let me know.

Thank You,
Maria

Wednesday, August 10, 2005

If I move after I've purchased my Yehuda Clarity Enhanced Diamond what do I do if I need to take it to a jeweler?

Dear Andrea,

In the case that you've moved after you purchased your Yehuda Clarity Enhanced Diamond and you are not able to take it to the jeweler where you purchased it originally from, than you can take your diamond to your local jeweler and notify him that your diamond is a Yehuda Clarity Enhanced and from there they should know the procedure to follow. Also you can contact us, let us know your new zip code and we will search our database for the new closest Yehuda Clarity Enhanced Diamond retailer in your area.
If you have any further questions please feel free to ask me.

Thank You,
Maria

Thursday, August 04, 2005

I don't know the jeweler you've directed me to, how do I know that he's trustworthy?

Dear Abigail,

Thank you for your interest in Yehuda Clarity Enhanced Diamonds.
All the Yehuda Clarity Enhanced Diamond Retailers that work with us are carefully selected and given exclusivity of our product- just like they stand behind our product and show us loyalty we do the same. Not every jeweler that carries Yehuda Clarity Enhanced Diamonds is given exclusivity. One way of knowing whether the jeweler has exclusivity is by logging on to our website, www.yehuda.com, and using the Find Retailer icon that appears on the homepage. Or calling us at 1-800-934-8320. If you have any further questions please don't hesitate to write back.

Thank You,
Maria

Wednesday, August 03, 2005

What type of settings can I use to mount my Yehuda Clarity Enhanced Diamond?

Dear Lisa,

Thank you for your interest in Yehuda Clarity Enhanced Diamonds.
You can mount your Yehuda Clarity Enhanced Diamond in any type of mounting that you wish as long as your jeweler does not apply direct heat from the torch to the diamond.
If you have any further questions please let me know.

Thank You,
Maria