Friday, September 16, 2005

What are your methods of payments?

Dear MaryJo,
All purchases go through our jeweler's and not directly from our website. We don't take credit cards and any payment issues should be dealt with your Yehuda Clarity Enhanced Diamonds Retailer.
If you have any further question please let me know.

Thank You,
Shelly

Wednesday, September 14, 2005

If my diamond is a Yehuda Clarity Enhanced how is it's value affected?

Dear Joshua,
Thank you for your interest in Yehuda Clarity Enhanced Diamonds.
The value of your Yehuda Clarity Enhanced Diamond is affected only when you purchase it where you will be able to see a comparable saving of 30% when compared to non-enhanced diamonds. After that your diamonds value will not be affected and it can be insured.
If you have any more questions please feel free to contact me.

Shelly

Monday, September 12, 2005

Can I insure my Yehuda Clarity Enhance Diamond as any other diamond?

Dear Stephanie,
Thank you for your interest in Yehuda Clarity Enhanced Diamonds.
You can insure your Yehuda Clarity Enhanced Diamonds like any other diamond, it will keep it's value like any non-enhanced diamond.
If you have any more questions please feel free to contact me.

Thank you,
Shelly

Thursday, September 08, 2005

What sizes in diamonds do you carry?

Dear Amy,
Thank you for your interest in Yehuda Clarity Enhanced Diamonds.
We carry diamonds from 0.50cts all the way to 15.00cts in different shapes from round brilliant to princess, radiant and emerald cut as well as oval, pear and marquise shapes.
If you need further information please let me know.

Thank You,
Maria

Do you have any fancy colored diamonds?

Dear Franklin,

Thank you for your interest in Yehuda Clarity Enhanced Diamonds.
We have a collection of fancy yellow diamonds in different shapes from round brilliant, oval, pear shape, princess, radiant and emerald cut. Keep in mind that the color of the diamonds is natural and only the clarity has been enhanced.
If you have any further questions please let me know.

Thank You,
Maria

Thursday, August 18, 2005

Do you carry Ideal Cuts?

Dear Rachel,
Thank you for your interest in Yehuda Clarity Enhanced Diamonds.
We carry Ideal, Premium, Excellent Ideal, Tolkowsky Ideal Cuts in Round Brilliants.
If you need additional information please let me know.


Thank You,
Maria

Monday, August 15, 2005

Are Yehuda Clarity Enhanced Diamonds Certified?

Dear Samantha,
Thank you for your interest in Yehuda Clarity Enhanced Diamonds.
Yehuda Clarity Enhanced Diamonds are certified by EGL- European Gemological Laboratory and by GGL- Global Gemological Laboratory. They certify Yehuda Clarity Enhanced Diamonds from 0.48ct to 15.00+ct, in all the colors,clarity and shapes.
If you want additional information please let me know.

Thank you,
Maria

What diamond shapes do you carry?

Dear Timothy,

First thank you for your interest in Yehuda Clarity Enhanced Diamonds.
The diamond shapes that we carry are Round Brilliant, Princess Cut, Emerald Cut, Radiant, Heart, Oval, Pear Shape, Asher Cut, Cushion Cut, and Marquise.
If you have any additional questions please let me know.

Thank You,
Maria

Wednesday, August 10, 2005

If I move after I've purchased my Yehuda Clarity Enhanced Diamond what do I do if I need to take it to a jeweler?

Dear Andrea,

In the case that you've moved after you purchased your Yehuda Clarity Enhanced Diamond and you are not able to take it to the jeweler where you purchased it originally from, than you can take your diamond to your local jeweler and notify him that your diamond is a Yehuda Clarity Enhanced and from there they should know the procedure to follow. Also you can contact us, let us know your new zip code and we will search our database for the new closest Yehuda Clarity Enhanced Diamond retailer in your area.
If you have any further questions please feel free to ask me.

Thank You,
Maria

Thursday, August 04, 2005

I don't know the jeweler you've directed me to, how do I know that he's trustworthy?

Dear Abigail,

Thank you for your interest in Yehuda Clarity Enhanced Diamonds.
All the Yehuda Clarity Enhanced Diamond Retailers that work with us are carefully selected and given exclusivity of our product- just like they stand behind our product and show us loyalty we do the same. Not every jeweler that carries Yehuda Clarity Enhanced Diamonds is given exclusivity. One way of knowing whether the jeweler has exclusivity is by logging on to our website, www.yehuda.com, and using the Find Retailer icon that appears on the homepage. Or calling us at 1-800-934-8320. If you have any further questions please don't hesitate to write back.

Thank You,
Maria

Wednesday, August 03, 2005

What type of settings can I use to mount my Yehuda Clarity Enhanced Diamond?

Dear Lisa,

Thank you for your interest in Yehuda Clarity Enhanced Diamonds.
You can mount your Yehuda Clarity Enhanced Diamond in any type of mounting that you wish as long as your jeweler does not apply direct heat from the torch to the diamond.
If you have any further questions please let me know.

Thank You,
Maria

Thursday, July 28, 2005

What if I don't have the Lifetime Guarantee CD?

Dear John,

Thank you for your interest in Yehuda Clarity Enhanced Diamonds.
Your guarantee is still valid even if you don't have your Lifetime Guarantee CD.
Let me know if you need more information.
Shelly

What is safe to clean my diamond with?

Dear Emily,
Thank you for your interest in Yehuda Clarity Enhanced Diamonds.
You can clean your diamond either the old fashion way, which will be with a toothbrush and soap, or with a non-ammonia based jewelry cleaner. But it is always safer to buy the jewelry cleaner for pearls, because it's safer for the diamond, for the gold and for your hands.
Shelly

Friday, July 22, 2005

What can reverse the process?

Dear Maria
The enhancement can be reversed when direct heat is put on your Yehuda Clarity Enhanced diamond, for example if you take your ring to be re-tipped. Also, soaking your Yehuda Diamond in boiling acids or ammonia bases can damage the treatment.

We offer a lifetime guarantee with every Yehuda diamond sold and should the enhancement ever be reversed for any reason, we will re-enhance the diamond at no charge to you, no questions asked.

Are the clarity grades I see on the site before or after enhancement?

Dear Phil
All of the clarity grades of the diamonds that you see on our site are after the process has been completed.

Thursday, July 21, 2005

Can every diamond be enhanced?

Dear Julia
Not every diamond can be enhanced. Only one out of 500 diamonds may be fit for the process.
The diamond should be examined by the jeweler which will decide whether the stone can be enhanced or not.

How can I identify a Yehuda Diamond?

Dear Tami
Every Yehuda Diamond has a built-in signature "flash effect."
The flash effect appears as a line of vivid color at the location of the enhancement and can be seen under normal 10x magnification.

Friday, July 15, 2005

How many diamonds can I request to view?

Dear Kelly
You can pick up to two diamonds to see each time.
We will be able to ship the loose diamonds or diamond jewelry to your nearest retailer 24 hours after you ask for it.
Shelly

Do we get guarantee with the diamond?

Dear John
All Yehuda diamonds come with our lifetime guarantee.
With each diamond sold Yehuda provides a unique business card-sized CD, which when played on a standard PC, describes the Lifetime Guarantee.
Please let me know if you need more information.
Shelly

Wednesday, July 13, 2005

Does the price I see on the site is the price I'm paying in the store?

Dear James
Thank you for your interest in Yehuda Clarity Enhanced Diamonds.
The prices you view on the site are the final prices for the stones.
The fact that you purchase the stones in one of our retailers location do not affect the price you see.
Shelly

Where can we find your local store?

Dear Malvin,
Thank you for your interest in Yehuda Clarity Enhanced Diamonds.
If you will provide me with your zip code I will be able to refer you to your nearest retailer.
We have retailers all over the US.
Shelly

Monday, July 11, 2005

I have picked out a setting. Can I just buy a single diamond?

DEAR DON
Thank you for your interest in Yehuda Clarity Enhanced Diamonds.
You can buy a single diamond from our inventory.
Please check our site www.yehuda.com you will be able to find there our inventory both for jewelry and loose diamonds.
Pay attention that you can pick 2 diamonds and view them at your local jeweler at no obligations and without paying in advance.
Shelly

Does your company enhance diamonds that customers already own, or only sell your own clarity enhanced diamonds?

Dear Jeannie
Thank you for your interest in Yehuda Clarity Enhanced Diamonds.
We do enhance diamonds that people own.
If you will provide me with your zip code I will be able to send you over to the nearest jeweler to your location, who will examine the stone and check if it is fit to be enhanced.
Shelly

How long does it take to get a diamond when requested?

Dear Arturo
Thank you for your interest in Yehuda Clarity Enhanced Diamonds.
You will be able to see the stone you requested 24 hours after you set an appointment at your local jeweler. We ship stones overnight to all of our retailers.
Please let me know if you need more information
Shelly

Thursday, July 07, 2005

Yehuda Diamonds Blog

Hello,

Welcome to the Yehuda Diamonds blog. We are the inventors of the diamond clarity enhancement process and have setup this blog to discuss the realities and myths of treatment of diamonds.